IMPACT OF TECHNOLOGICAL ADVANCEMENTS ON APOLLO HOSPITALS’ BUSINESS OPERATIONS

AUTHOR – CHARLENE PEARL. C, STUDENT AT TAMILNADU DR AMBEDKAR LAW UNIVERSITY SCHOOL OF EXCELLENCE IN LAW

BEST CITATION – CHARLENE PEARL. C, IMPACT OF TECHNOLOGICAL ADVANCEMENTS ON APOLLO HOSPITALS’ BUSINESS OPERATIONS, ILE MULTIDISCIPLINARY JOURNAL, 4 (2) OF 2025, PG. 08-16, APIS – 3920-0007 | ISSN – 2583-7230.

ABSTRACT

Technology is changing how businesses work across every industry, and healthcare is no different. This project explores how technological progress has influenced business operations, focusing on Apollo Hospitals, one of India’s most well-known private healthcare providers. Over the years, Apollo has introduced various modern tools such as telemedicine, robotic surgeries, electronic health records, and mobile health platforms. These changes have helped the hospital improve its services, cut down on paperwork, reduce treatment delays, and offer care to people even in remote areas.

By embracing technology, Apollo has made its day-to-day operations smoother and more cost-effective. The hospital can now serve more patients efficiently, offer faster and more accurate treatments, and improve overall patient satisfaction. This project shows how using the right technology at the right time can not only improve the quality of services but also help a business grow, adapt, and lead in a highly competitive industry like healthcare.