ELECTRONIC GOVERNANCE AND DELIVERY OF SERVICES UNDER THE IT ACT, 2000
AUTHOR – DIVYANSHU VERMA* & MS. ASTHA SRIVASTAVA**,
* STUDENT AT AMITY UNIVERSITY LUCKNOW
** ASSISTANT PROFESSOR AT AMITY UNIVERSITY LUCKNOW
BEST CITATION – DIVYANSHU VERMA & MS. ASTHA SRIVASTAVA, ELECTRONIC GOVERNANCE AND DELIVERY OF SERVICES UNDER THE IT ACT, 2000, ILE MULTIDISCIPLINARY JOURNAL, 4 (1) OF 2025, PG. 845-851, APIS – 3920-0007 | ISSN – 2583-7230.
ABSTRACT
The Information Technology Act, 2000, is what makes India’s e-Governance possible and helps it grow. This law recognizes and controls digital data and transactions in order to bring public management up to date. After the IT Act, safe online purchases were possible, which made government services easier to get to, more efficient, and clearer. It’s clear that this rule has changed public services through the digital India campaign, MCA21, and other state-level e-Governance programs. The MCA21 project made an online platform to help businesses follow the rules. The Digital India initiative produced E-Hospitals, BHIM, and DigiLocker to get more people to use services and get involved. Bhoomi and e-Districts are state-level projects that show how e-Governance can help with local government issues. With blockchain, AI, and the Internet of Things, India’s e-Governance will move forward very quickly. These tools could make digital services safer, more useful, and open to more people. To make the most of these chances, we need to make our laws and public systems better. We need to make changes to the IT Act to address online risks, boost data security, and make digital information easier to find so that e-Governance can move forward. We need better technology and digital skills to close the digital gap and make sure that everyone has the same access to digital services. There are some good examples in this abstract that talk about how the IT Act has changed e-government and how India’s digital government could be better.Keywords: Information Technology Act, e-Governance, digital signatures, electronic records, MCA21 project, Digital India, blockchain, artificial intelligence, Internet of Things, cybersecurity, digital divide.