A STUDY ON SALES EFFICIENCY AND ORGANIZATIONAL COLLABORATION: A CASE STUDY OF YOURSPACE
AUTHOR – ASHISH SURIYAVANSHI, GLOBAL INSTITUTE OF BUSINESS STUDIES
BEST CITATION – ASHISH SURIYAVANSHI, A STUDY ON SALES EFFICIENCY AND ORGANIZATIONAL COLLABORATION: A CASE STUDY OF YOURSPACE, ILE MULTIDISCIPLINARY JOURNAL, 4 (1) OF 2025, PG. 269-277, APIS – 3920-0007 | ISSN – 2583-7230
Abstract
This paper investigates the organizational structure, sales strategies, and cross-functional collaboration at YourSpace, a leader in the student accommodation sector in India. The study examines how these internal processes and strategies contribute to business efficiency, customer satisfaction, and growth. Additionally, it delves into the SPIN Selling model’s impact on YourSpace’s sales processes, analyzing how understanding customer needs through situational, problem, implication, and need-payoff questions can enhance conversion rates. Through a comprehensive survey, this study highlights key data on housing preferences, challenges, and expense management strategies among prospective tenants. This research also presents recommendations aimed at optimizing YourSpace’s internal processes and improving the effectiveness of their sales efforts.
Keywords: Organizational Structure, Hierarchical Approach, Communication Efficiency, Sales Performance, Reporting Lines, Accountability, Employee Development, Cross-Departmental Collaboration, Operational Efficiency, Customer Satisfaction, Agility, Teamwork, Fast-Paced Industry, Mentorship